Case Manager

Oakland, CA
Full Time
Mid Level

About Destiny Arts Center

Destiny Arts Center’s mission is to inspire and ignite social change through the arts. For over 35 years, Destiny Arts Center has been committed to supporting young people as they develop their skills as artists, global citizens, and advocates for peace in their communities and beyond. Through dance and martial arts, young people learn to perform and express themselves, overcome challenges, and connect with others. Destiny Arts Center partners with over 40 schools and organizations each year to bring programs to young people. At our North Oakland arts center, we offer pay-what-you-can afterschool, weekend, and summer programs. Our work is focused on creating safe and inclusive spaces for creative expression: welcoming and caring for every young person who joins us, providing opportunities to learn, grow, and heal, and using movement arts to forge meaningful transformation in our young people and collectively in our communities.

Summary of the Role:

Reporting to the Clinical Director, the Case Manager plays a vital role in providing comprehensive support and advocacy services to youth participants and their families, ensuring they receive the resources and assistance needed to thrive.

Customary Schedule:

  • 11:00 AM - 7:00 PM, Monday - Thursday , Friday Hybrid Hours or used as a prep day
  • 9:30 AM - 1:30 PM, every other Saturday during the school year
  • Summer schedule changes to Camp Hours (Monday - Friday) 9am-4pm

Responsibilities:

  • Provide individualized case management services to youth participants, including needs assessment, goal setting, and service planning.
  • Develop and maintain strong relationships with program participants and their families, serving as a trusted advocate and resource.
  • Coordinate referrals and access to community resources, such as mental health services, housing assistance, educational support, and employment opportunities.
  • Collaborate closely with Destiny Arts Center staff, including Teaching Artists/Assistants and Program staff to ensure seamless integration of case management services within program activities.
  • Conduct regular check-ins and follow-ups with participants to monitor progress, address challenges, and provide ongoing support.
  • Maintain accurate and confidential client records, documenting all interactions, assessments, and service plans in accordance with organizational policies and legal requirements.
  • Participate in staff meetings, trainings, and professional development opportunities to enhance skills and knowledge related to case management and youth development.
  • Contribute to program evaluation efforts by collecting data, tracking outcomes, and identifying areas for improvement.

Qualifications:

  • Bachelor's degree in social work, psychology, counseling, or a related field 
  • Minimum of 2 years of experience in case management or social services, preferably working with youth and families from diverse backgrounds.
  • Strong understanding of trauma-informed care principles and best practices in youth development.
  • Excellent communication skills, both verbal and written, with the ability to establish rapport and build trust with clients.
  • Ability to work collaboratively in a team environment and effectively coordinate services with community partners.
  • Proficiency in Microsoft Office and case management software.
  • Bilingual proficiency in Spanish or other languages commonly spoken in the Oakland area is a plus.

What We Offer:

  • Annual Salary: $64,000-$67,000
  • Unlimited PTO - this is in addition to 3 Destiny closure weeks per year as well as all federal holidays
  • Competitive medical and dental benefits 
  • 4% 401K retirement contribution match
  • Healthcare and Dependent Care FSA  
  • Employee Assistance Program  
 

Destiny Arts Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  We welcome diverse applicants. Please let us know if you need accommodations for the interview process.

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